Department of Human Rights

Division of Persons with Disabilities

Annual Performance Plan Report

September 2007

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table of Contents

 

 

Introduction…………………………………………Page 3

 

Agency Overview…………………………………..Pages 4 - 7

 

Resource Allocations……………………………..Page 8

 

Key Results…………………………………………Pages 9 - 16

 

Agency Performance Plan Results……………..Pages 17 - 18

 

Commission of Persons with Disabilities……..Page 19

 

Local Committees…………………………………Page 20

 

Because We Acted……………………………….Page 21

 

Photos………………………………………………Page 22

 

Agency Contact Information… ………………..Page 23

 

 

 

 

 

 

 

 

 

 

 

 

Introduction

 

I am pleased to present the Division of Persons with Disabilities, Iowa Department of Human Rights, Performance Report for fiscal year 2007 (July 1, 2006 – June 30, 2007). This report is published in accordance with the Accountable Government Act to improve decision-making and increase accountability to stakeholders and citizens.

 

This report contains performance information regarding our primary programs including, the Youth Leadership Forum, the College Leadership Forum, the State Access Grant and the Client Assistance Program.

 

Major accomplishment this year included the following: continuation of our core programs, collaborating with the Iowa Department of Public Health to conduct on-site access reviews in substance abuse/mental health treatment facilities across Iowa, serving as a key player in establishing new areas of refuge, signage and other issues related to preparedness and emergency evacuation for persons with disabilities in the State Capitol, co-planning/facilitating the Homeland Security Conference to include persons with disabilities and other marginalized groups, and last but not least, continuing to hear from our constituents that we are the only service provider who has called them back with the information they have needed and has also “really cared”.     

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Agency Overview

 

Vision:

All Iowans with disabilities are able to access employment matching their abilities, interests and economic needs.

 

Mission:

The Division and or Commission of Persons with Disabilities will promote the employment of Iowans with Disabilities and reduce barriers to employment by providing information, referral, assessment and guidance, training, and negotiation services to employers and citizens with disabilities.

 

Core Functions:

§         Advocacy

§         Community Coordination and Development

 

Key Services, Products and/or Activities:

 

Employment - Training, Information and Referral for Persons with Disabilities

Our main charge, mandated by the Iowa Code, is to promote the employment of persons with disabilities. We offer individualized consultation as well as training regarding employment issues for employers and persons with disabilities. Increasingly important is providing accurate referrals for persons with disabilities for resources outside of the scope of employment. Some of these referrals include transportation, housing, education, recreation and healthcare.

 

Youth Leadership Forum

In partnership with the Iowa Department for the Blind and Iowa Vocational Rehabilitation Services, we sponsor a leadership training program for students with disabilities.  Approximately 30 juniors and seniors with disabilities are selected each year, diverse in their type of disability, gender, ethnicity and geographical location. This forum prepares high school students with disabilities for post-secondary education and employment.

 

College Leadership Forum

In partnership with the Iowa Department for the Blind and the Iowa Vocational Rehabilitation Services, sponsor a leadership training program for college students with disabilities.  This forum prepares college students with disabilities for employment.

 

Client Assistance Program

This federal program is mandated by the Rehabilitation Act and must operate independently of other agencies providing rehabilitation and independent living service. Services include information and referral, advice, interpretation of laws, regulations and policies, administrative review of decisions, assistance at fair hearings or legal procedures, and negotiation between clients and service providers such as the following:

 

  • Iowa Department for the Blind
  • Iowa Vocational Rehabilitation Services
  • Independent Living Centers
  • Community Rehabilitation Facilities where the above agencies purchase services
  • Other vendors that sell services to the agencies listed above

 

Iowa Access Grant

In partnership with Deaf Services Commission and the Iowa Department for the Blind, this program serves to increase access to goods and services in State government for persons with disabilities.

 

Iowa Department of Public Health Collaboration/Access Surveys

We enhanced our online building access survey making it easier for agencies to submit them for our review. During this past fiscal year, we reviewed 26 state leased spaces, and conducted one on-site review.    

 

Homeland Security/Emergency Preparedness

The Administrator continued to serve as the Department of Human Rights Point of Contact for Homeland Security. This year we worked collaboratively with members of Homeland Security/Emergency Management, the Department of Human Services, and the American Red Cross to develop the Special Needs Annex in the State of Iowa Emergency Response Plan.

 

Evacuation Chair Training

Division staff continued to provide training regarding the use of the Emergency Evacuation Chairs for persons with disabilities throughout the State Capitol Complex.  Participants included legislators, security guards, and complex staff.

 

Agency Customers and Stakeholders:

We not only have customers or stakeholders that reside in Iowa, but those who request our assistance from other states as well. Categorically, our primary customers or stakeholders are as follows:

§         Persons with Disabilities

§         Friends and Family Members of Persons with Disabilities

§         Small and Large Employers

§         State agencies including other divisions within Human Rights

§         City, County and Local Governments

§         The Governor, Lt. Governor and Iowa Legislators

§         Architects and Contractors

§         Concerned Citizens

 

 

 

 

 

 

 

Collaborations:

 


§         Animal Rescue League of Iowa

§         Polk County Conservation

§         Drake University

§         Wells Fargo

§         Iowa Diversity Conference

§         Des Moines Area Community College Human Services Advisory Committee

§         Parent Educator Connection

§         Social Security Administration

§         ASK Resource Center

§         Food Bank of Iowa

§         Toys for Tots

§         State Rehabilitation Council

§         Self Advocacy and Leadership for Youth

§         My Transitions Iowa

§         Medicaid for Employed People with Disabilities

§         Iowa Rehabilitation Association

§         Iowa Department of Cultural Affairs

§         Iowa Workforce Development

§         Iowa Department of Public Health

§         Iowa Secretary of State

§         Iowa Finance Authority

§         Iowa Department of Transportation

§         Iowa Department of Human Services

§         Iowa Department of Civil Rights

§         Iowa Department of Corrections

§         Iowa Department of Inspections and Appeals

§         Iowa Communications Network

§         Iowa Department of Economic Development

§         Homeland Security/Emergency Management

§         Iowa Department of Administrative Services - General Services

§         Iowa Department for the Blind

§         Iowa Vocational Rehabilitation Services

§         The Governance Group, the Support Team and the Employers Disability Resource Network (EDRN)


 

Delivery Mechanism to Provide Services and Products to Customers:

We deliver our services and products via our website, electronic mail, traditional mail, telephone, fax, or in person. We provide individualized consultation, training and referral services pertaining to many disability issues.

 

Organizational Structure including Commission:

The Division of Persons with Disabilities is one of eight divisions within the Department of Human Rights. The Administrator reports to the Governor and the Commission provides policy direction. The governor also appoints 24 Commissioners who serve a two-year term and are required by statute to meet quarterly. Commissioners may be reappointed to serve additional terms. The Administrator supervises the staff. The Department Director coordinates and supervises the Human Rights Administrative Council, comprised of the Division Administrators.

 

 

 

Number of Staff:

Our staff consists of a full time Division Administrator and three disability consultants. The Administrator is appointed by the Governor, is confirmed by the Senate and serves at will.

 

Location:

The Division of Persons with Disabilities, in the Iowa Department of Human Rights, is located on the Second Floor of the Lucas State Office Building in Des Moines, Iowa.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Resource Allocations

 

 

Budget:

 

Our budget for fiscal year 2006-2007 consisted of $212,714 state appropriated dollars as well as an additional $ 89,253 of federal match revenues. The Client Assistance Program received $114,583 of federal funds requiring no state match; the division also received

$2,059 and $ 1,338 from the Department of Public Health and the Division of Vocational Rehabilitation Services, respectively. These, too, were federal funds requiring no state match. Total state and federal funds of $419,947 were received by the Division of Persons with Disabilities. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KEY RESULTS

 

CORE FUNCTION

 

Name: Youth with disabilities are trained to be successful employees.

 

Description: Percentage of Youth Leadership Forum graduates with disabilities employed or preparing for employment.

 

Why we are doing this: Governor Vilsack has set a goal of doubling the number of Iowans with post secondary education.  The goal is important to Iowa’s economic development with regard to the availability of trained people for high-skilled, high-wage jobs, and also to improve the earning power of Iowans with disabilities.  Studies show that the more education that a person has acquired, the higher their earnings.

 

What we're doing to achieve results: As a result of participation in the

YLF and CLF forums, Iowa youth with disabilities are prepared for employment.

                                                                                 Results

Performance Measure:
Percentage of Youth Leadership Forum graduates with disabilities that are employed or preparing for employment

Outcome Target

85%:

 

 

 

 

What was achieved: 85% of the students graduating from YLF are employed or are preparing for employment.

 

Data Sources: Survey results from Youth Leadership Forum graduates of 2006

 

Resources: .43 FTE  - 43% YLF 07 funds

 


KEY RESULTS

 

CORE FUNCTION

 

Name: Iowans are offered information and referral on employment, quality healthcare (including access to mental health care and substance abuse treatment), independent living, education, housing, transportation, service animals and recreation opportunities.

 

Description: Percentage of customers satisfied with information received

 

Why we are doing this:  Governor Vilsack has set a goal of increasing by 50,000 the number of employed workers with college experience.  Iowans with disabilities receive appropriate training for employment through rehabilitation agencies and other services.   Therefore it is important that appropriate services are identified to assist Iowans with disabilities to become employed.

 

What we’re doing to achieve results:  Resources are identified and provided through training programs, individualized consultation, and website information to assist employers and employees to obtain and retain employment and needed support services.

 

                                                                                 Results

Performance Measure:
Percentage of customers satisfied with information received

Outcome Target

90%

 

 

 

What was achieved: 98% of customers are satisfied with services they receive staff.

 

Data Sources: Division of Persons with Disabilities Database

 

Resources: Percentage of state appropriated 07 funds for two staff and Administrator
along with Client Assistance Program federal 07 funding.

 


 

KEY RESULTS

 

CORE FUNCTION

 

Name: Iowans with disabilities receive quality vocational rehabilitation services

 

Description: Percentage of Client Assistance Program (CAP) recipients finding resolution without legal action.

 

Why we are doing this: Governor Vilsack has set a goal of increasing by 50,000 the number of employed workers with college experience.  Iowans with disabilities receive appropriate training for employment through rehabilitation agencies.  Therefore it is important that appropriate services are provided and identified concerns are negotiated to assist Iowans with disabilities to become successfully employed.

 

 

What we're doing to achieve results:

All individuals have the rig