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File a Complaint

On-Line Consumer Complaint Form

You MUST press the "Send in the complaint' button to Finish

Please read the Online Form Instructions below to help us handle your complaint:

  1. Please answer all questions fully and correctly.

  2. Please follow-up with U.S. mail; send photocopies of additional materials and documents. Please alert us that you have electronically filed a complaint with your full name and address, when you post your additional materials by U.S. mail.

PLEASE NOTE IMPORTANT OPEN RECORDS INFORMATION
ON THE BOTTOM OF THIS FORM.

YOUR NAME AND ADDRESS:
Name:
Address:
City:
State:
Zipcode:
Home Phone:
Work Phone:
Email Address:
Your Age:


NAME OF BUSINESS OR PERSON THE COMPLAINT IS AGAINST:
Name:
Address:
City:
State:
Zipcode:
Phone:
Fax:

For motor vehicle complaints, list the Vehicle Identification# (VIN)
Product or service involved:
Is the Product? : New : Used

Date of purchase or contract:
Amount of purchase or contract:
Actual amount paid:

How did you pay? (check, credit card, etc.):
Have you contacted the business or person? : No : Yes
If Yes Please explain in the summary

Have you contacted an attorney? : No : Yes
If Yes When:

If Yes Name of Attorney contacted:



What do you think should be done to resolve your complaint fairly?

Summary of Your Complaint:


I understand that the Attorney Generals Office is not my private attorney but represents the public in enforcing laws designed to protect consumers from misleading or unlawful business practices. I also understand I may contact a private attorney for legal advice.

Note: Complaints are Open Records Under Iowa law, complaint forms or letters are "open records." The public has the right to review or obtain copies of open records. Also, copies of complaints are routinely sent to the person or business the complaint is directed against.

Please call or write the Consumer Protection Division if you have questions about the open records law.