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Crime Victim Assistance Division

IPONDA:
Iowa Protective Order Notification for Domestic Abuse Program

Victims of Domestic Violence, Stalking, Harassment, and Sexual Assault may now use IPONDA for access to timely and reliable information about the service status of their protective order or no contact order.* Information is available from victim service trained operators 24-hours a day by telephone or online at www.registervpo.com. Victims can also receive automated notification 24/7/365 by telephone, the internet, or email. IPONDA is a free and anonymous telephone service that provides petitioners two important features: information and notification.

* DO NOT depend solely on IPONDA for protection from the respondent. If you feel you may be at risk, contact your local law enforcement agency or your local victim service program for immediate support or to develop a safety plan.

What is IPONDA?

IPONDA is a free, confidential and anonymous information and notification system that tracks the service and expiration of a protective order. IPONDA was created to provide information, notification, and peace of mind for petitioners who wish to know when their protective order is served or about to expire.

What Does IPONDA Do?

IPONDA uses computer and telephone technology to automatically notify petitioners when their protective order has been served on the respondent and 30 days prior to protective order or no contact order expiration.

How Does IPONDA Work?

IPONDA partners with the Division of Criminal and Juvenile Justice Planning (CJJP) to provide protective order service and expiration information in real-time to petitioners on protective orders and no contact orders.

You can register to receive telephone and/or email notifications from IPONDA on your protective order or no contact order. For information or to register, call the IPONDA toll-free line at 1-888-7-IAVINE (1-888-742-8463), or go to www.registervpo.com. Once a protective order is served or about to expire, IPONDA will automatically call or email you at the number or address provided.

You will choose a personal identification number (PIN) for telephone notification. When IPONDA calls the phone number(s) that you provide, you must enter your PIN to confirm that you have received the notification. IPONDA will continue calling you until you enter your PIN, or until 24 hours have passed. Please have your PIN available so you can stop the notification calls.

If an answering machine answers, IPONDA will leave a short message and continue calling you until you enter your PIN or until 24 hours have passed.

Update Registration Information vs. Re-Registration

If your phone number or email address changes, you will want to update your registration information. You can update your registration information by visiting www.registervpo.com. Click on "Update Registration." Do NOT re-register with your new information.

If you change phone numbers, please delete your former phone number from IPONDA.

IPONDA Links

Click here to register to receive notifications upon service and prior to expiration of a protective order or no contact order.

Click here for information on civil, 236 protective orders.

Click here for information on criminal no contact orders for domestic violence, sexual, assault, stalking or harassment.

Click here to read the press release introducing the IPONDA program.

Contact Information

To obtain additional information, call the toll-free number or email our Victim Rights Coordinator and Program Manager Jennifer Stimson.

Iowa Attorney General's Office
Crime Victim Assistance Division
Lucas State Office Building
321 East 12th Street
Des Moines, IA 50319

Phone: 515-281-5044
Toll-Free: 800-373-5044
FAX: 515-281-8199

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