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Consumer Protection Division


Consumer Complaint?

The Consumer Protection Division protects consumers from fraud and ensures fair competition in the marketplace.

 

The division enforces laws that protect buyers from false or misleading advertisements or sales practices.

 

It also enforces laws that ensure consumers get information they need to help them make buying or financial decisions.

 

To file a complaint, click here for an online consumer complaint form, or email us at consumer@iowa.gov

For complaints or inquiries by phone, call us at 515-281-5926, or toll-free (outside of the Des Moines area) at 1-888-777-4590.

 

 
 

Monthly Consumer Advisory


July 2014

Student Loan “Rescue” Companies Are No Lifeline!.

As the number of student loans and their amounts continue to rise, so does the number of borrowers looking to lower monthly payments, reduce interest rates, or resolve delinquency or default issues.  


Consumer Alert 
          
Miller Warns of Storm-Related Scam Potential
(DES MOINES, Iowa) Attorney General Tom Miller advised Iowans who were impacted by storm and flood damage to watch for possible scams.

More information click here.
Attorney General Miller on scams and price gouging: click for YouTube video

Helping Homeowners

 

Iowans facing mortgage trouble can get help. Under the National Mortgage Settlement Attorney General Tom Miller announced last year to address mortgage servicing abuses, there are more options than ever before for Iowa homeowners. For more information contact Iowa Mortgage Help or click on the image below:

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