Iowa Professional Licensing Division Real Estate Salespersons and Brokers Photo Header



Engineers & Land Surveyors

Landscape Architects

Real Estate Appraisers

Real Estate Sales & Brokers

Professional Licensing Home
About the Real Estate Commission
Commission Members
Contact Commission Staff

Code of Iowa

Law Index -- Real Estate License Related Law

Administrative Rules 193E

Complaint Index

Telephone: (515) 725-9028
Fax: (515) 725-9032
Address: 200 E Grand, Ste. 350
Des Moines, IA 50309

General Information

1. The Real Estate Commission will investigate signed written complaints concerning a real estate licensee or firm, and complaints of unlicensed practice of real estate for which a license is required. The allegation must contain probable cause to believe that a license law or rule may have been violated. The Commission has jurisdiction only if a licensed real estate agent or an unlicensed individual was involved in an Iowa transaction.

2. If the Commission determines that a license law or rule has been violated, the Commission can take appropriate action against the licensee or unlicensed.

3. The Commission is not authorized to settle contract problems, recover losses, expenses, repair costs, legal fees, or to order the return of earnest money deposits. These are legal matters that may have to be settled in the appropriate court.

4. The Commission and staff are not attorneys and are prohibited by Iowa law from providing legal advice. If you need advice and guidance to determine what course of action to take, you will have to consult with your attorney.

5. Please DO NOT call the Commission office to check on the status of your complaint. Written notification will be sent to you when an investigation has been initiated by this office and again after a determination has been made. Please be patient. The complaint process can take from 2 to 9 months or longer, depending upon the number and complexity of complaints being investigated. If formal charges are filed, a hearing may be necessary.

Complaint Forms

Disciplinary Action Index


Complaints about a mortgage company or lending institution should be referred to the Banking Division, 515/281-4014. Go to the
Banking Division Home Page

Complaints about insurance should be referred to the Insurance Division, 515/281-5707. Go to the Insurance Division Home Page

Return to Real Estate Home Page

Comments/Report Bad Links

Copyright 2002 The State of Iowa. All Rights Reserved. Privacy Statement.