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FAQs (Frequently Asked Questions)

  1. What are the requirements to E-prescribe controlled substances?
  2. How do I report my address change to the Iowa Board of Pharmacy?
  3. A new rule requires pharmacists to obtain two hours of CE in pharmacy law and two hours of CE in medicatino/patient safety. How can I identify these credits?
  4. What is DEA's policy regarding information a pharmacist may add or change on a Schedule II prescription?
  5. How do I let the Iowa Board of Pharmacy know my change in employment?

  6. What is the Board fax number?

  7. What is the name of the person in charge and his/her title?

  8. How many packages of pseudoephedrine may a pharmacist dispense without a prescription to an individual in a single day?

  9. Can Iowa pharmacists participate in collaborative practice agreements with Iowa physicians?

  10. What qualifies a pharmacist to participate in drug therapy management by protocol?

  11. How does a pharmacist request Board approval (the 6th option for qualification or authorization) to participate in drug therapy management by protocol?

  12. Must collaborative drug therapy management protocols be approved by the Board?

  13. What types of drugs and/or service require a Controlled Substance Registration?

  14. How do I become licensed through the Iowa Board of Pharmacy for Drug Wholesaler, Nonresident Pharmacy, and Pharmacy?

  15. How does a pharmacy technician register and are they certified through the Board of Pharmacy?

  16. How does a pharmacy support person register?
  17. Does a care facility need a Controlled Substance Registration?

  18. Do I need a Drug Wholesaler or Pharmacy License to dispense oxygen?

  19. What can a Physician Assistant (PA) write prescriptions for?

  20. Do I have to report a colleague who may be violating Board rules?

  21. May a pharmacy repackage drugs dispensed by the VA or another pharmacy into unit dose or other convenient packaging (e.g. long-term care facility patient)?

  22. I have had drugs stolen or lost in my facility. How do I report it?

  23. How do I verify a person's license number and/or current status with the Iowa Board of Pharmacy?

  24. How do I get a list of all the pharmacies or pharmacists currently licensed in Iowa?

  25. What do I need to do to take necessary tests to become licensed to practice pharmacy in Iowa?

  26. How can I transfer my pharmacist license from another state to Iowa?

  27. How long after taking the pharmacist licensure tests until I found out my scores? How will I be notified? What happens next?

  28. How can I obtain copies of Iowa Pharmacy laws and rules?

  29. How long does it take to process an application?

  30. What is the difference between an inactive and a delinquent pharmacist license?

  31. This is my first renewal after obtaining my pharmacist license by examination (or score transfer). Do I have to submit CE? How should I fill out the CE section on the renewal form? What dates do I need CE on my next renewal?

  32. Board Rules require 15 contact hours of C.E. in courses dealing with drug therapy. How do I know if a course qualifies as drug therapy?

  33. Are complaints and investigative materials public information?

  34. What happens if the Board files formal charges against a licensee or registrant?

  35. Is a licensee or registrant required to disclose disciplinary actions filed against his or her license?

  36. Do we need to be licensed to ship prescription devices to end users in Iowa?
  37. My pharmacy intends to sell nonprescription pseudoephedrine or ephedrine products. How do I record those sales?
  38. May a pharmacy honor a discount coupon for a controlled substance, including a pseudoephedrine product?
What are the requirements to E-prescribe controlled substances?

Click here to be taken to Iowa E-health FAQs.

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How do I report my address change to the Iowa Board of Pharmacy?

All address changes must be submitted to us in writing by mail, fax, or E-mail to Ann Jarnagin. It is helpful to put your license number and old and new address on the letter for reference.

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A new rule requires pharmacists to obtain two hours of CE in pharmacy law and two hours of CE in medication/patient safety. How can I identify these credits?

ACPE Course identifiers in pharmacy law for pharmacists will end with “03P.” ACPE course identifiers in  medication/patient safety for pharmacists will end with “05P.” To locate courses, check the P.L.A.N. website at https://www.acpe-accredit.org/pharmacists/programs.asp. Click on “Search P.L.A.N. Now” to open the search page. Select your search options and click “Search.”

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What is DEA's policy regarding information a pharmacist may add or change on Schedule II prescription?

DEA's policy can be found here. The Board subrule regarding this issue is found at 10.21(5). Pharmacists have a corresponding responsibility with prescribers for the proper prescribing and dispensing of controlled substances and must ensure that prescriptions for controlled substances conform in all essential respects to the law and regulations.

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How do I let the Iowa Board of Pharmacy know my change in employment?

All employment changes must be submitted to us in writing by mail, fax, or E-mail to Ann Jarnagin. It is necessary that you place your license number and old as well as new employment locations in that letter for our correct reference in changing your record.

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What is the Board fax number?

(515) 281-4609

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What is the name of the person in charge and his/her title?

Lloyd K. Jessen, R.Ph., J .D., Executive Director.

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How many packages of pseudoephedrine may a pharmacist dispense without a prescription to an individual in a single day?

There is no limit to the number of packages. However, federal law limits the quantity of pseudoephedrine that may be dispensed by a pharmacist in a single transaction or a single day to 3600 mg. Iowa law limits the quantity of pseudoephedrine that may be dispensed within a 30-day period to 7500 mg. Refer to Board Rules in Chapter 10 (10.32) for more information regarding dispensing Schedule V substances without a prescription.

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Can Iowa pharmacists participate in collaborative practice agreements with Iowa physicians?

The Boards of Pharmacy and Medicine have adopted rules authorizing collaborative drug therapy management by protocol in both hospital and community settings, effective 10/1/2006. The Pharmacy Board rule is 657 I.A.C. 8.34 and includes specific requirements for a written protocol, pharmacist qualifications, and records. Only an authorized pharmacist may participate in collaborative practice by protocol.

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What qualifies a pharmacist to participate in drug therapy management by protocol?

The pharmacist's license must be current and in good standing and the pharmacist must meet one or more of the following criteria: (1) PharmD; (2) Board of Pharmaceutical Specialties certification; (3) Commission for Certification in Geriatric Pharmacy Certification; (4) completion of National Institute for Standards in Pharmacist Credentialing disease state management examination and credentialing; (5) completion of an American Society of Health-System Pharmacists pharmacy residency program; or (6) approval by the Board of Pharmacy.

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How does a pharmacist request Board approval (the 6th option for qualification or authorization) to participate in drug therapy management by protocol?

The pharmacist should submit to the Board a written request addressing the following criteria: any additional training or education that would qualify the pharmacist to participate in a drug therapy management protocol, including continuing education courses in related topics; any past experience working in collaboration with prescribers in the area requested; evidence of the pharmacist's approval or certification as a pharmacy residency program director or preceptor; a history of the pharmacist's license or practice relevant to the therapy requested; and any other information the pharmacist believes may assist the Board in determining the pharmacist's qualification to participate in drug therapy management by protocol. Requests for Board approval must be received three weeks prior to a scheduled Board meeting to avoid delays.

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Must collaborative drug therapy management protocols be approved by the Board?

Neither community practice protocols or hospital practice protocols need to be submitted to the Board. All protocols must be maintained and made available to both the Pharmacy and Medical Boards upon request.

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What types of drugs and/or service require a Controlled Substance Registration?

Any person or business doing business in Iowa who administers, prescribes, distributes, manufactures, or dispenses any controlled substance must register under the Iowa Controlled Substances Act. Click here for Summary of Drugs and Schedules.

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How do I become licensed through the Iowa Board of Pharmacy for Drug Wholesaler, Nonresident Pharmacy, and Pharmacy?

All applications for these types of businesses are available from the Board office via phone, fax, mail, or E-mail requests to Diana Pirillo. All applications are to be completed in their entirety and submitted to the Board office with the check, cashiers check or money order for the appropriate fee made payable to the Iowa Board of Pharmacy. Applications are also available for download here: Drug Wholesaler, Nonresident Pharmacy, and Pharmacy.

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How does a pharmacy technician register and are they certified through the Board of Pharmacy?

Any pharmacy technician must be registered within 30 days of employment as a technician. A certified pharmacy technician must complete the application for certified pharmacy technician and submit the application with the registration fee of $40.

An individual who is beginning employment or training as a pharmacy technician and who is not yet certified must complete the application for technician trainee and submit the application with the registration fee of $20.

A person who does not register as a pharmacy technician within 30 days of starting employment or training as a technician must pay a penalty fee in addition to the registration fee. All fees must be in the form of a check, money order, or cashier's check payable to the Iowa Board of Pharmacy.

The Iowa Board of Pharmacy does not certify technicians. The Board recognizes certification by accredited certification boards. Currently accredited boards are ICPT and PTCB.

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How does a pharmacy support person register?

Any pharmacy support person must be registered within 30 days of employment as a technician. A certified pharmacy technician must complete the application for certified pharmacy technician and submit the application with the registration fee of $25.

A person who does not register as a pharmacy technician within 30 days of starting employment or training as a technician must pay a penalty fee in addition to the registration fee. All fees must be in the form of a check, money order, or cashier's check payable to the Iowa Board of Pharmacy.

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Does a care facility need a Controlled Substance Registration?

Yes, if the facility is administering any controlled drugs to patients, a CSA is required for that facility. Federal DEA registration is not required for care facilities.

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Do I need a Drug Wholesaler or Pharmacy License to dispense oxygen?

Medical oxygen is a prescription drug. This means it can only be dispensed by authorized prescriber order. A Drug Wholesaler license is required if you are trans-filling oxygen containers or if you distribute medical oxygen at wholesale to entities other than patients.

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What can a Physician Assistant (PA) write prescriptions for?

A PA, with valid CSA and DEA registrations and within the limits of protocol with the PA's supervising physician, may prescribe any prescription drug or controlled substance except Schedule II depressants. Those substances are listed in Iowa Code 124.206, paragraphs 5.

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Do I have to report a colleague who may be violating Board rules?

Yes, Iowa statute requires each licensee or registrant who has firsthand knowledge of any acts or omissions in violation of Board rules to report these acts or omissions to the Board when they are committed by another licensed pharmacist, registered pharmacist-intern or registered pharmacy technician. Each report shall include the name and address of the licensee or registrant and the date, time, and place of the incident in question. The Board is authorized to initiate disciplinary action against any licensee or registrant who fails to make a required report. Like other complainants, pharmacists, pharmacist-interns, and pharmacy technicians who report suspected colleagues are offered civil immunity from liability, provided they did not act with malice.

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May a pharmacy repackage drugs dispensed by the VA or another pharmacy into unit dose or other convenient packaging (e.g. long-term care facility patient)?

No, a pharmacist should not repackage prescription drugs that have already been dispensed by another pharmacy. This type of activity places both the repackaging pharmacist and pharmacy in violation of state and federal laws and causes the repackaging pharmacy to warrant a product that the repackaging pharmacy, in reality, knows nothing about.

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I have had drugs stolen or lost in my facility. How do I report it?

A Breaking and Entering Report needs to be filled out and returned to this office if the theft involved controlled substances. The Board office will distribute copies to the federal DEA and the local pharmacy board compliance officer for their records and review. This form can be obtained by calling our office (515) 281-5944, via E-mail request to Cassandra Lee or by downloading here.

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How do I verify a person's license number and/or current status with the Iowa Board of Pharmacy?

Requests for verification of license or registration may be submitted in writing to our office or you may call for verbal verification. We ask that you do not ask for verification on more than five licenses or registrations per telephone contact. Written requests may be submitted via fax, mail, or E-mail to Ann Jarnagin.

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How do I get a list of all the pharmacies or pharmacists currently licensed in Iowa?

We can provide lists, labels, or computer files, sorted in any order you specify, of pharmacists, pharmacies, or any other Board licensees or registrants. See Pharmacy Directory for further information.

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What do I need to do to take necessary tests to become licensed to practice pharmacy in Iowa?

There are various means available for initial licensure in Iowa-exam, score transfer, license transfer (reciprocity), and foreign pharmacy graduate certification. See Original Licensure for more information.

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How can I transfer my pharmacist license from another state to Iowa?

First step is to complete the preliminary application for license transfer and submit it to NABP. When you receive your final reciprocity application, send it to this office with the appropriate fees. All reciprocity candidates must take and pass the Multistate Pharmacy Jurisprudence Examination (MPJE), Iowa Edition. See License Transfer for more information.

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How long after taking the pharmacist licensure tests until I found out my scores? How will I be notified? What happens next?

Scores are released to boards anywhere between two to ten business days from the date the candidate sat for the exam.

Results of the NAPLEX and MPJE examination will be posted on our web site as soon as they are received in this office. Scores are listed according to candidates' Authorization to Test (ATT) numbers, which are assigned by the Chauncey Group International, NABP's testing administrator. Candidates need to write down this ATT number as the Authorization to Test is retained by the testing center.

Score reports will also be mailed to the address you used on your application unless we have received a change of address. If you have passed the exams necessary for licensure (NAPLEX and MPJE for original licensure and MPJE for reciprocity), the score report will also include your license number and the effective date. You will receive a wallet card and renewal certificate within the next couple of weeks. A framable wall license certificate will be ordered for you. That license should be delivered in 2-3 months.

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How can I obtain copies of Iowa Pharmacy laws and rules?

The Iowa Pharmacy Law and Information Manual is available from IPA. An order form may be obtained from the Board office or from IPA. In addition, 657 Iowa Administrative Code (Board rules) is available on our web site (see Rules/Laws). Complete Iowa laws and rules can be viewed online (click here).

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How long does it take to process an application?

Assuming applications are complete and submitted with the appropriate fee payments, renewal applications (CSA, pharmacy, technician, support person, drug wholesaler) are usually processed within 24 to 48 hours, taking into consideration holidays or unanticipated complications in the Board office. Pharmacist license renewal applications are usually processed within five to ten days. Original applications for these same licenses and registrations, except pharmacist license, may take an extra day or two. Verbal and online verification of new license/registration numbers, issue dates, status and expiration dates should be available within 48 to 72 hours of our receipt of your application. It may take one to two weeks for you to receive your license/registration certificate.

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What is the difference between an inactive and a delinquent pharmacist license?

A license is delinquent if not renewed. A license is inactive if the licensee failed to complete continuing education required for license renewal.

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This is my first renewal after obtaining my pharmacist license by examination (or score transfer). Do I have to submit CE? How should I fill out the CE section on the renewal form? What dates do I need CE on my next renewal?

New pharmacists obtaining license by examination or score transfer in Iowa shall be exempt from continuing education requirements for their first license renewal. On the renewal application in the CE section on the 2nd page write "Exempt--1st Renewal."

You will need to obtain CE for your next renewal. Programs must be completed between April (prior to the effective date of your license renewal) and June 30 of the year your license expires.

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Board Rules require 15 contact hours of C.E. in courses dealing with drug therapy. How do I know if a course qualifies as drug therapy?

Drug therapy courses are identifiable by the ACPE program number. The final two numeric characters of a drug therapy course ID number will be "01" or "02."

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Are complaints and investigative materials public information?

No, under Iowa statute, all complaint files and investigative information in the Board's possession are privileged and confidential. These materials are not subject to public disclosure except to the licensee, but only if formal charges have been filed against the licensee. The material may, however, be released to the appropriate licensing authority in another state in which the licensee is licensed or has applied for a license. Formal statements of charges, settlement agreements, and final decisions of the Board are public records. The Board reports formal disciplinary actions to a disciplinary clearinghouse maintained by the National Association of Boards of Pharmacy.

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What happens if the Board files formal charges against a licensee or registrant?

Once formal charges have been filed, the case is referred to the Office of the Attorney General for prosecution and scheduled for an evidentiary hearing before the Board. State law encourages the Board to enter into informal settlement negotiations prior to the initiation of "contested case proceedings." If no settlement is reached, the case proceeds to hearing. At the hearing, the State's case is presented by an Assistant Attorney General.

In accordance with statutory requirements, an Administrative Law Judge (ALJ) from the Iowa Department of Inspections and Appeals presides over the Board hearings. The ALJ assists the Board in preparing the final decision based on the evidence presented at the hearing.

State law provides that all parties to a contested case have the right to appeal a final decision of the Board within 30 days.

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Is a licensee or registrant required to disclose disciplinary actions filed against his or her license?

Yes, Iowa law requires you to disclose any disciplinary actions that have been filed against you. Furthermore, the licensee or registrant is required by Iowa Code section 272C.9(3) to report to the Board any adverse judgment in a professional malpractice action to which the licensee or registrant is a party, and every settlement of a claim against the licensee or registrant alleging malpractice. All reports are to be submitted to the Board within 30 days of a final decision in a disciplinary action and within 30 days after final action in a malpractice claim. Failure to disclose either disciplinary actions or malpractice settlements could result in Board discipline.

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Do we need to be licensed to ship prescription devices to end users in Iowa?

There is currently no license required for the distribution of prescription medical devices directly to patients pursuant to the order of a qualified prescriber. This includes medical gases and oxygen. 

 The distribution of prescription medical devices, including medical gases and oxygen, at wholesale to pharmacies, hospitals, prescribers, etc. in Iowa requires a wholesale drug license.  The license application form is available on the Board of Pharmacy’s web site at http://www.state.ia.us/ibpe/application forms.html.

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My pharmacy intends to sell nonprescription pseudoephedrine or ephedrine products. How do I record those sales?

If your pharmacy sells ephedrine and/or pseudoephedrine over the counter, you will need to request access to the National Precursor Log Exchange (NPLEx) by visiting www.NPLExSurvey.com. Please click on Iowa and complete the survey for an NPLEx account. Once your account has been verified, you will be contacted by Appriss, provider of NPLEx, to inform you of next steps.

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May a pharmacy honor a discount coupon for a controlled substance, including a pseudoephedrine product?

A pharmacy may honor an original manufacturer’s discount coupon presented by a patient for the purchase of a controlled substance, including a pseudoephedrine-containing product. A pharmacy may not discount a controlled substance upon presentation of a copy of a manufacturer’s discount coupon for the product. A pharmacy may not offer or honor a discount coupon published or provided by the pharmacy or the pharmacy’s corporation. A pharmacy may accept and honor only an original manufacturer’s discount coupon. Additional information is available here.

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