Tips for Using eFile & Pay

Business eFile Number (BEN) is confidential

Your BEN is confidential. We give confidential information to the business owner, responsible party, or person with power of attorney only.

Navigation

You can use the Enter key instead of clicking on the Continue button to move to the next screen, except when you need to Submit a return or Edit information.

Welcome/Login Instructions

Withholding, sales or use tax, LPG and motor fuel:

Individual income or corporation income tax payments (estimated/final payment):

This part of the eFile & Pay system is not to be used for payment of employee withholding. To pay withholding tax, select the “Business Taxes” option.

First-time User

Even if you already have a BEN, do not enter the BEN. Instead, choose the link at the left "Not enrolled? Click here."

Why enroll?

You are not required to enroll, but if you do not, you must use the “not enrolled” link each time you enter the system to make an income tax payment.

Once you are enrolled, the next time you access the system to make an income tax payment, enter your BEN, select "Individual Income / Corporation Income ePayments" and click "Continue."

Enrolled users are able to view their filing history.

Locked Out? Access Denied?

Locked out?

The eFile & Pay system does not automatically reset itself.

If you are User ID 0001, please call us at 1-800-367-3388 (Iowa only) or 515-281-3114 for assistance.

If you are User ID 0002, User ID 0003, etc., contact your administrator (User ID 0001) for assistance.

Forget your password?

If you are User ID 0001, please contact Taxpayer Services for assistance. Your password will be reset so you may create a new one.

Amended Returns

To file an amended return:

Enter the information as it should have been reported originally, not merely the difference between the original and corrected amounts. The amended return replaces the original.

Payments – Amending a Return Will NOT Stop a Previously Scheduled ePayment

When a return is amended, the ePayment scheduled when the original return was filed is not automatically cancelled.  If an ePayment needs to be canceled, the cancellation must be done at least one business day before payment date, or before 3 p.m. CT on the day the payment was confirmed. To cancel a current or delinquent transaction on the same day it was initiated, the cancelation must be completed that same day by 3 p.m. CT.

On the deposit / overpayment line, enter all payments made during the period, including the final payment made with the original return, unless that payment was canceled through eFile & Pay as described above.

If additional payment is due, it can be made electronically. Taxpayers who are allowed to pay by mail may send a paper check.

Monthly and semi-monthly deposit information cannot be amended.

Local Option Sales Tax / Sales by County

To find out if a jurisdiction has a local option tax, see our local option page.

If you are a utility company, when reporting Sales by County, the amount may exceed the taxable sales reported on line 5 of the return.

Sales Tax Notes:

Withholding Notes:

Beginning September 1, 2012 the Iowa Department of Revenue will put into production an enhancement to the eFile and Pay withholding reporting. The enhancement pertains to a new screen called the credit schedule which will affect customers who claim credits on the withholding quarterly return, line 3.

This new screen will report Iowa withholding credits by certificate number which automatically populates active certificate numbers and allows an entry field only for the dollar amount reported by certificate number.