Tips for Using eFile & Pay

Business eFile Number (BEN) is confidential

Your BEN is confidential. We give confidential information to the business owner, responsible party, or person with power of attorney only.

Navigation

You can use the Enter key instead of clicking on the Continue button to move to the next screen, except when you need to Submit a return or Edit information.

Welcome/Login Instructions

Withholding, sales or use tax, LPG and motor fuel:

Individual income or corporation income tax payments (estimated/final payment):

This part of the eFile & Pay system is not to be used for payment of employee withholding. To pay withholding tax, select the “Business Taxes” option.

First-time User

Even if you already have a BEN, do not enter the BEN. Instead, choose the link at the left "Not enrolled? Click here."

Why enroll?

You are not required to enroll, but if you do not, you must use the “not enrolled” link each time you enter the system to make an income tax payment.

Once you are enrolled, the next time you access the system to make an income tax payment, enter your BEN, select "Individual Income / Corporation Income ePayments" and click "Continue."

Enrolled users are able to view their filing history.

Locked Out? Access Denied?

Locked out?

The eFile & Pay system does not automatically reset itself.

If you are User ID 0001, please call us at 1-800-367-3388 (Iowa only) or 515-281-3114 for assistance.

If you are User ID 0002, User ID 0003, etc., contact your administrator (User ID 0001) for assistance.

Forget your password?

If you are User ID 0001, please contact Taxpayer Services for assistance. Your password will be reset so you may create a new one.

Amended Returns

To file an amended return:

Enter the information as it should have been reported originally, not merely the difference between the original and corrected amounts. The amended return replaces the original.

On the deposit / overpayment line, enter all payments made during the period, including the final payment made with the original return, unless that payment was canceled through eFile & Pay – see below.

If the original balance due was paid using ePay (free direct debit) you may:

Monthly and semi-monthly deposit information cannot be amended.

Local Option Sales Tax / Sales by County

To find out if a jurisdiction has a local option tax, see our local option page.

If you are a utility company, when reporting Sales by County, the amount may exceed the taxable sales reported on line 5 of the return.

Sales Tax Notes:

Withholding Notes: