eFile & Pay - Common Filing Issues

Business eFile Number

The Business eFile Number (BEN) is needed to access eFile & Pay.  The 8–digit BEN was sent in the mail.

User ID

The User ID is assigned by the system.  It is “0001” for the first person in your company to access eFile & Pay.

Password

An 8-character password is chosen by the first person in the company to access eFile & Pay.  If you don’t know your password, please contact the eFile Service Unit for assistance.

File Return Before Payment

On eFile & Pay, a return must be submitted before a payment can be made for that period.