Stu Vos, Administrator
515-281-7654
Wayne Cooper, Collections Manager
515-725-0229
The Revenue Operations/Collection Division has three major sections:
- Collections
- Customer Accounts
- Document Processing
Collections Section
- Operates the Department's Accounts Receivable system
- Contacts taxpayers who do not pay their account by the expiration of the appeal period
- Issues bills for the Department
- Coordinates collection activities Department-wide
- Offers collection services to other agencies of state government
Customer Accounts Section
- Maintains the registration system by registering businesses for sales, withholding, and motor fuel licensing and permits and by updating individual customer name and address information
- Processes individual income tax returns for all tax years
- Manages distributions to local governments for several mandated reimbursement programs
- Distributes local option sales tax collections to cities, counties and school districts
Document Processing Section
- Processes almost 4 million documents each year.
- Receives and routes mail, validates tax payments and returns
- Enters tax information onto the computer system
- Processes payments