Did you receive a phone call, e-mail or letter about your Iowa taxes? How do you know if the communication you received is official and from the Iowa Department of Revenue?
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The Iowa Department of Revenue will always identify itself.
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You will NEVER be asked to provide your full Social Security Number by email or regular mail.
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The Department does not initiate contact with taxpayers by email to request personal or financial information. This includes any type of electronic communication, such as text messages and social media channels
If you are unsure the communication you received is official, follow these simple steps:
1. Do not provide any personal or confidential information.
2. Contact us directly and we will confirm whether the communication you received was from the Iowa Department of Revenue. Here is how:
eMail us
Call us
Billings & Collections
866-339-7912
8 a.m. - 8 p.m. CT and Saturday mornings
Taxpayer Services
515-281-3114 or 800-367-3388 (Iowa, Omaha, Rock Island, Moline)
8 a.m. - 4:15 p.m. CT M-F
Write Us
Accounts Receivable
Iowa Department of Revenue
PO Box 10471
Des Moines IA 50306-0471
Taxpayer Services
Iowa Department of Revenue
PO Box 10457
Des Moines IA 50306-0457
If you request confidential tax information by e-mail, copy the three questions below into your e-mail and answer the questions. This will authorize the Department to transmit confidential information by e-mail. We will respond to a request for confidential information only after your authorization is received.
- Do you authorize the Iowa Department of Revenue to e-mail the confidential information you may request?
- To what e-mail address do you want us to send confidential information?
- Do you acknowledge that e-mail transmissions are not always secure?
Also visit the IRS Identity Protection page online