Property Tax - Opinion - Public Relations

From: Hyman, Dale [IDR]

Sent: Wednesday, April 18, 2007 5:10 PM

To: Iowa Assessors

Subject: public relations


A complaint heard from taxpayers and legislators is that assessors control the board of review and the hearing is not fair. This is a perception that creates ill will and poor public relations. Here are a few suggestions to avoid that perception:

No doubt most hearings are amicable and fair. It is an old adage though that bad news spreads like wildfire. It takes a lot of positive experiences to overcome one perceived bad experience. I realize what difficult jobs assessors have and what an excellent group of dedicated professionals you are so please take this advice as a friendly suggestion.

Dale Hyman, Administrator
Property Tax Division
Iowa Department of Revenue

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