Who do I contact?

Federal Emergency Management Agency (FEMA)

• FEMA provides financial assistance and direct services to eligible individuals and households affected by a disaster.
• fema.gov
• Call FEMA directly at 800-621-FEMA (3362).

Iowa Dept. of Homeland Security and Emergency Management (HSEMD)

• HSEMD oversees the Iowa Individual Disaster Assistance Grant Program (IIAGP) and Disaster Case Advocacy (DCA) programs.
• homelandsecurity.iowa.gov/assistance 
• Contact HSEMD Disaster Assistance Programs.

Iowa Insurance Division (IID)

• IID provides resources like the post-disaster insurance claims guide and other helpful information to assist in the recovery process.
• iid.iowa.gov
• Reach out to IID by using this contact form or call 515-654-6600. 

Iowa Workforce Development (IWD)

• IWD oversees the Disaster Unemployment Assistance program.
• workforce.iowa.gov/unemployment/dua
• Call IWD Customer Service at 1-866-239-0843, 8:00 am – 4:30 pm. 

Red Cross

• The Red Cross provides food, clothing, shelter, assistance, and other services.
• redcross.org/local/iowa.html
• Call 1-800-RED CROSS (800-733-2767).

U.S. Dept. of Agriculture (USDA)

•  The USDA oversees agricultural disaster assistance programs.
• farmers.gov
• Contact the USDA - Iowa Rural Development State Office: (515) 284-4663.

U.S. Small Business Administration (SBA)

• The SBA provides disaster survivors low-interest, long-term loans to businesses, homeowners, renters, and private nonprofit organizations.
•  sba.gov
• Call the SBA Customer Service Center at (800) 659-2955.

Your Life Iowa

• Your Life Iowa provides free, confidential support and connects you to mental health resources meant to help you get your life back on track.
• Yourlifeiowa.org
• Call (855) 581-8111 or Text (855) 895-8398.

988 Suicide & Crisis Lifeline

Call 9-8-8 on your phone or text 9-8-8 on your smartphone any time, day or night. You can also chat the 988 Suicide & Crisis Lifeline for free, 24/7.. 

The national 988 Suicide & Crisis Lifeline is a network of local crisis centers that provide free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week in the US. From kids to grandparents to college students, 988 has trained crisis counselors who can help Iowans of any age. We can all help prevent suicide. There is hope.

• Deaf, Hard of Hearing, Hearing Loss: The network of crisis centers offers many services for people who are deaf and hard of hearing, including veterans.