The State provides low-cost health coverage to children in families that earn too much money to qualify for Medicaid. The program is called Healthy And Well Kids in Iowa program (Hawki).
Learn about Hawki Children’s Health Insurance
Families choose between one of two Managed Care Organizations (MCO):
Dental benefits for those who qualify for Hawki are covered by Delta Dental of Iowa.
Apply for Hawki Insurance Online, by Paper Application, or by Phone
You can apply online with the HHS benefits portal Hawki application.
You can apply with a paper application. You can get the paper application by:
- Visiting the Health and Human Services website to print the paper Hawki application.
- Asking for the application to be sent to you. Call HHS Contact Center and ask for an application to be mailed to you. Medicaid: 1-855-889-7985, Hawki: 1-800-257-8563.
- Picking up an application from your local HHS Office. Office Locator
Complete the form and be sure to sign the application.
Return the form to a local HHS office, or email it to email@example.com, or fax it to 515-564-4016.
You can apply by phone by calling the HHS Contact Center at 1-855-889-7985
A representative will ask you questions and walk you through the application.
The representative will get a verbal signature from you and submit the application on your behalf.
Wait for Your Hawki Application to be Processed
It can take up to 45 days to process an application.
Respond to requests for information (RFIs). If you receive RFIs in the mail respond to HHS with the requested information by the given due date to ensure your application is processed.
You will receive a Notice of Action in the mail when your application has been processed letting you know the outcome of your application.
If you have additional questions or need help contact:
Health and Human Services Member Services
(Monday to Friday from 8 a.m. to 5 p.m.)
1-800-257-8563 (Toll Free)
For telephone accessibility assistance, if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.
Related Agency - Iowa Health and Human Services
Hoover Building, 1305 E. Walnut St., Des Moines, IA 50319
General - Toll Free Phone (800) 972-2017